Q&A with Leavens Volkswagen

Find quick answers from your Volkswagen dealer in London, Ontario. Learn about vehicle financing, service appointments, EV options, and trade-in details at Leavens Volkswagen.  Customers across London and area buy and service their VW here.

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Are you the only Volkswagen dealer in the London Auto Mall? 

Leavens Volkswagen is the Volkswagen dealership located in the London Auto Mall at 2360 Auto Mall Avenue. Drivers from London, St. Thomas, Dorchester, and surrounding areas visit us here for new and pre‑owned VW vehicles, service, and parts.

Do I need an appointment for Volkswagen service in London, Ontario?

You can book Volkswagen service online or by phone, and we also accept walk‑ins when capacity allows. To guarantee your preferred time, we recommend scheduling your service appointment in advance using our online booking form.

Schedule Service

What models can I buy at Leavens Volkswagen? 

You can purchase new Volkswagen vehicles like the Jetta, Jetta GLI, Atlas, Atlas Cross Sport, Taos, Tiguan, ID. Buzz, ID 4, GTI, Golf R, as well as certified pre-owned options at Leavens Volkswagen in London, Ontario.

View New Volkswagen Models

What financing & leasing options do you offer?

At Leavens Volkswagen London, we provide flexible leasing and financing plans for both new and used vehicles. Whether you want low monthly payments, short-term leasing, or customized plans that fit your budget, our finance team will walk you through all options and answer your questions.

Apply for Financing

Can I service my Volkswagen at Leavens Volkswagen?

Absolutely. Our service department features factory-trained Volkswagen technicians who handle everything from maintenance to repairs and warranty claims. Book your service appointment online or by phone. We offer the most Volkswagen trained technicians in London ON. We service all Volkswagens, regarless of where you purchased it from.

Book a Service Appointment

Do you offer loaner vehicles or shuttle service during service?

Yes. We offer complimentary shuttle service and loaner vehicles for qualifying service appointments. Please contact our service team in advance to confirm availability and schedule your transportation needs at our Volkswagen dealership.

Book a Service Appointment

How many factory-trained technicians does Leavens Volkswagen have in London Ontario?

Leavens Volkswagen in London, Ontario currently employs 11 Volkswagen factory-trained technicians, each certified to maintain and repair all Volkswagen models according to manufacturer standards. Every technician completes ongoing training directly from Volkswagen Canada to stay current on the latest diagnostic techniques, technology, and repair procedures. This ensures customer vehicles receive top-quality care from highly skilled experts at every service visit.

Meet our Service Team

 Does Leavens Volkswagen service non‑Volkswagen vehicles?

Yes. While our technicians specialize in Volkswagen models, our service department is equipped to maintain and repair all makes and models. Whether you drive a Honda, Toyota, or Hyundai, you'll receive expert care and OEM‑quality parts that keep your vehicle performing reliably.

Book a Service Appointment

What electric vehicles are available at Leavens Volkswagen?

Leavens Volkswagen offers electric models like the Volkswagen ID. Buzz and ID.4, supporting London's push towards eco-friendly driving options.

View Electric Models

How do I trade in or appraise my current vehicle at Leavens Volkswagen?

Visit Leavens Volkswagen for a free appraisal and trade-in evaluation. Our specialists make the process smooth and ensure you get fair market value for your vehicle.

Get Trade In Value

Can I sell my car to Leavens Volkswagen without buying another one?

Yes. You can sell your vehicle to Leavens Volkswagen even if you don't plan to purchase a new one. Our appraisal team will offer a fair, no‑obligation quote based on your car's current market value, and you'll receive payment directly once the sale is complete. Drivers from London ON and the local area contact us for appraisals.

Contact Sales to Book an Appointment

Does Leavens Volkswagen sell any brand of used vehicles?

Yes. In addition to certified pre‑owned Volkswagen models, we often carry used vehicles from other major brands such as Honda, Toyota, and Ford. Each used model is inspected for safety and quality before being listed for sale. You can view our extensive use inventory in London ON or on our website.

View All Brands of Pre-Owned Inventory

How does Leavens Volkswagen determine trade‑in value?

Trade‑in values are based on a professional appraisal considering vehicle condition, mileage, service history, and current market demand. You can book an in‑person appraisal or begin the process online to get an estimate before your visit.

 When should I switch to winter tires on my Volkswagen?

It's best to install winter tires when the temperature regularly drops below 7°C. Winter tires stay flexible in cold weather, providing better traction, braking, and control on icy or snowy roads. You can book your tire changeover appointment online at Leavens Volkswagen, in London ON, to be ready before the first snowfall.

Learn more about Winter Tires

 Does Leavens Volkswagen sell winter tire and rim packages?

Yes. We offer a variety of Volkswagen‑approved winter tire and rim packages that fit your specific model, including the Jetta, Tiguan, Atlas, and ID.4. OEM packages deliver superior grip and durability and are available through our London ON parts department before winter begins.

Contact Parts

Can I order parts and accessories for my Volkswagen through Leavens Volkswagen?

Absolutely. You can order genuine Volkswagen parts and accessories directly from our Parts Department. Whether you need wiper blades, roof racks, floor mats, or replacement components, our specialists help ensure everything fits and performs perfectly for your vehicle.

Order Parts

Are OEM Volkswagen parts covered by a warranty?

Yes. Genuine Volkswagen parts purchased and installed at Leavens Volkswagen are backed by a 2‑year / unlimited‑kilometre limited warranty starting from the purchase date. If the part is installed while your vehicle is still under the new‑vehicle warranty, coverage lasts for the longer of the remaining new‑vehicle warranty period or two years with no mileage limit. Certain items, such as batteries, may include additional coverage. This ensures complete peace of mind for every repair or upgrade performed by our Volkswagen‑certified technicians in London ON.

Learn More about Warranties

Which Volkswagen SUV is best for families?

Families in London often choose the Volkswagen Atlas or Atlas Cross Sport for their spacious interiors, advanced driver‑assist features, and available seven‑seat configuration. Both deliver comfort for long drives and impressive towing capability, making them ideal for active households.

View SUV Models

What is the difference between the Volkswagen

Tiguan and Taos?

The Volkswagen Tiguan is a compact SUV offering more cargo space, power, and available all‑wheel drive for all‑season capability. The smaller Volkswagen Taos provides excellent fuel efficiency and urban maneuverability, perfect for city driving and first‑time SUV buyers. Leavens Volkswagen offers both these models. Visit us to test drive both these models and see which one works best for you!

View Tiguan and Taos Inventory

What are the main differences between the

Atlas and Atlas Cross Sport?

The Atlas is a full‑size seven‑passenger SUV with maximum cargo capacity and towing up to 5,000 lbs. The Atlas Cross Sport features a sleeker, sportier design with two rows of seating, appealing to those wanting SUV strength in a more compact silhouette. Check out the Atlas and Atlas Cross Sport at Leavens VW, in London ON.

View Atlas and Atlas Cross Sport

What warranties are included with new vehicles?

All new Volkswagen vehicles come with comprehensive factory warranty coverage for added peace of mind. This includes a 4-year / 80,000 km New Vehicle Limited Warranty that covers most components, as well as a 4-year / 80,000 km Powertrain Warranty. New Volkswagens also include Roadside Assistance for 4 years, offering services like towing, battery boosts, and flat-tire assistance. In addition, Volkswagen provides a 7-year corrosion perforation warranty with unlimited kilometres. Our team is always happy to explain what's covered in detail and help you explore optional extended warranty plans if you'd like additional protection.

Warranty Information

Do you offer special programs for students, mobility, new comers or existing Volkswagen buyers?

Yes -- Volkswagen offers special programs and incentives to help you save and make buying easier. These include things like the Graduate Program (eligible recent grads may receive a rebate on your purchase or lease), a Mobility Program that can help offset the cost of accessibility equipment, and the Newcomer Program designed to simplify leasing or financing for people new to Canada by reducing typical requirements. All programs have eligibility rules and vary by offer period, so be sure to contact us or visit the Leavens Volkswagen promotions page for full details and current availability.

Volkswagen Programs

What warranties are included with new vehicles?

You can access your Volkswagen Owner's Portal and digital manuals through Volkswagen Canada or the myVW app. Log in using your VIN to view your owner's manual, warranty details, maintenance schedule, and service information. If you need help setting it up, our team at Leavens Volkswagen London is happy to assist.

MyVW

Still have questions? Contact Leavens Volkswagen in London, Ontario or book a service appointment online and our team will be happy to help.

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