Important Update:
For over 60 years, the Leavens family has established its business values on providing exceptional customer service and caring for our employees. During this time we understand and agree with concerns over the coronavirus (COVID-19).
We are open for sales and parts, no appointment needed. Service remains by appointment only at this time.
Sales:
Our sales department is open, no appointment required. If you prefer to make an appointment please contact us to book an appointment, sales@leavensvw.com or 519-455-2580. Or shop our new and used inventory online.
Service:
Our service department is open and ready to look after all of our customers and their vehicles. Service appointments can be made online or by calling 519-455-2580.
Parts:
Parts can be purchased in store or by calling 519-455-5869 or emailing parts@leavensvw.com.
Safety Protocols:
Our customer and staff safety is important to us, as such we have implemented several measures including:
- limited contact service
- mask or face covering required within dealership (exclusions accepted as per health unit)
- self serve kiosk
- physical distancing
- limited customers in the store at given time
- COVID-19 health questionnaire completed by customers and staff
- regular cleaning of common areas
- sanitizing of vehicles going into and out of the shop
- inventory sanitizing prior to and after customer test drives
- we kindly ask that your vehicle touch points must be clean prior to your arrival, as we cannot sanitize soiled surfaces
If you require roadside assistance, please call 1-800-411-6688.
Volkswagen Finance is committed to assisting our Customers affected by COVID-19. If you would like to defer your Lease or Finance payment(s), please email your request to: info@vwfinance.ca. For any questions or concerns, please contact us at 1.800.668.8224.
Thank you for your business and practicing physical distancing.
Sincerely,
Chris Leavens
Dealer Principal